DICJ Alerts Public About Card Shoe Casino Fraud Rumors in Macau

June 11, 2026
News
...

Macau Gaming Regulator Addresses Card Shoe Scam Rumors

The Gaming Inspection and Coordination Bureau of Macau, commonly known as DICJ, has issued an important advisory responding to circulating rumors regarding card shoe tampering in local casinos. The authority urged the public to avoid believing or propagating unverified claims and to be cautious of potential scams.

Background of the DICJ’s Advisory

Recently, various posts on social media platforms in mainland China accused Macau casinos of cheating by manipulating card shoes. In response, the DICJ reaffirmed that all casino gaming devices are rigorously monitored and must comply with established legal, regulatory, technical, and safety requirements.

Despite the DICJ’s firm clarifications, some new allegations continue to circulate online. These claims suggest that players who suffered losses caused by the casinos can recover their money through unofficial means. Some messages even urge individuals to reach out to particular contacts who supposedly offer help in reclaiming these losses.

Fraud Risks in Unofficial Recovery Recommendations

The DICJ strongly declared these unofficial claims as baseless and warned that the information might be part of fraudulent schemes. The regulator advised the public against trusting, sharing, or disseminating such unproven reports because doing so could expose them to scams. It emphasized the necessity for vigilance regarding social media content promoting unauthorized channels for recovering casino losses.

Strict Oversight of Gaming Equipment in Macau

All electronic gaming machines in Macau must pass independent evaluation by accredited third-party organizations recognized by the government before being deployed. Moreover, this equipment can only be used after obtaining approval from the appropriate regulatory bodies.

The DICJ carries out ongoing inspections and surprise audits, checking software versions, device sealing, and random number generation systems to confirm compliance with standards. Recent examinations have found no irregularities or breaches.

Guidance on Reporting Disputes

The DICJ reminded citizens that any gaming-related complaints should be directed through official channels. It also highlighted that resident inspectors are present at every casino in Macau, ensuring continuous real-time oversight of gaming activities.