VGW to Cease Chumba Casino and Global Poker Services in Canada
VGW Announces Exit from Canadian Market
Virtual Gaming Worlds (VGW), an Australian-based company operating Chumba Casino and Global Poker, has revealed plans to discontinue its services in Canada by the fall of 2025. The company stated that this decision aligns with a strategic shift in its business priorities. Both gaming platforms will officially stop serving Canadian customers on October 23, 2025.
Timeline for Canadian Service Shutdown
The process of winding down operations in Canada started recently. As of August 28, Canadian users can no longer purchase Gold Coins. Gameplay access will cease on September 25. Players are encouraged to redeem any remaining Sweeps Coins before the final cutoff date in late October. Following this date, account access will be disabled, although VGW will retain user data in compliance with legal requirements.
Reasons Behind the Decision
According to a spokesperson, the decision followed a careful analysis of the market’s performance. While the Canadian user base was consistent, it remained relatively small compared to the much larger United States market, which generates the majority of VGW’s revenue. Consequently, VGW has opted to concentrate its resources and investments on expanding within the US market.
This move is not driven by Canadian gambling regulations, as sweepstakes-style games continue to be permitted nationwide. Restrictions in specific regions like Québec have traditionally limited VGW’s presence there. Instead, this exit reflects broader strategic adjustments as VGW navigates increasing regulatory scrutiny and competition in the United States.
Focus on Strengthening US Operations
In recent months, VGW has reduced its sweepstakes offerings in several US states including New York, New Jersey, and Mississippi, where authorities have raised compliance questions regarding their dual-currency sweepstakes mechanisms. While free-play Gold Coin options remain available in many areas, the Canadian market will see the complete removal of both free-play and cash redemption features.
Industry experts view this consolidation as part of a larger trend where gaming operators are prioritizing markets with the highest revenue impact. With nearly 98% of sweepstakes gaming revenue coming from the US, VGW’s shift intensifies as it transitions into a private company following a recent shareholder buyout. This new ownership structure may provide greater flexibility for VGW to adapt its broader global strategy.
Player Reactions and Company Commitments
Long-time Canadian users of Chumba Casino and Global Poker have expressed disappointment regarding the upcoming shutdown. VGW, however, has pledged to ensure a clear and orderly exit. The company is actively communicating timelines and providing guidance on cashing out remaining balances to minimize disruption for affected players.
