Dutch Gambling Authority Targets ComeOn Operator Tulipa Over AML Compliance Issues

Investigation into Tulipa’s Compliance Failures in the Netherlands

The Dutch Gambling Authority has focused its regulatory scrutiny on Tulipa, the operator behind the ComeOn Group and GetLucky brands, due to concerns related to anti-money laundering (AML) and social responsibility standards.

Insufficient Due Diligence and Financial Controls

Authorities identified that Tulipa did not adequately conduct due diligence on its customers, which is a clear violation of licensing requirements necessary for offering gambling services in the Netherlands. Additionally, the operator lacked effective measures to monitor player financial transactions and verify the source of their funds.

Lack of Proper Documentation and Generic AML Procedures

Further issues were found in Tulipa’s record-keeping practices, which hampered regulatory investigations. The AML policies in place were deemed insufficient, applied uniformly across the organization rather than tailored specifically to different departments or roles within the company.

Cooperation and Remedial Measures

Tulipa has cooperated fully with the regulator throughout the examination, providing the necessary documentation when requested. The company has also initiated corrective actions aimed at addressing the problems highlighted by the regulator’s assessment.

Ongoing Monitoring and Future Evaluations

The regulator has granted Tulipa up to six months to rectify the identified shortcomings and continues to oversee the situation closely for any further violations. At the end of this period, a follow-up review will be conducted to ensure that all compliance issues have been resolved.

Recent Regulatory Actions Against Other Operators

In a similar vein, the Dutch Gambling Authority recently imposed a fine of EUR 2.65 million (approximately $3.07 million) on BetCity for regulatory infringements.