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Troubleshooter

Friday, November 20, 2009 9:59 pm EST

Troubleshooter

A local woman says that human waste has backed up in her tub in her mobile home. Find out what is going on. More Details


A Cleveland woman turns to Troubleshooter Joe Pagonakis for help after she is not paid compensation after a flood damages her apartment unit. More Details


A concerned citizen captures red-light runners in Tremont and now with the help of the On Your Side Troubleshooter, the city is taking action. More Details


mailbox
Some Brunswick residents are concerned about having to cross a busy road to get to their mailboxes. Find out how Troubleshooter Joe Pagonakis stepped in to help. More Details


Piles of brick, asphalt and rubble are creating an eyesore in a local community, so Troubleshooter Joe Pagonakis goes to the city for answers. More Details


Troubleshooter Joe Pagonakis takes on the case of a landlord who says tenants didn't pay their rent and let trash and dog feces pile up in the home. More Details


A Westlake woman sued a contractor in small claims court and won. Now she can't collect her judgement. Troubleshooter Joe Pagonakis explains how the process works. More Details


A Lorain county woman says a malfunctioning gas pump caused quite a spill and created a hazardous situation. Troubleshooter Joe Pagonakis explains what safety precautions you need to take when filling your tank. More Details


Seven years worth of estimated water bills ends in a windfall thanks to Troubleshooter Joe Pagonakis. More Details


A South Euclid couple paid thousands of dollars over the past few months to save their home but it was sold at the sheriff's sale. Find out what happened. More Details

Contact The Troubleshooter

Contact NewsChannel5's Troubleshooter

Do you have a problem you can’t solve or need help with an issue and no one seems to be listening?

NewsChannel5's Joe Pagonakis is the new Troubleshooter. Send Joe your story idea for his team to investigate.

Fill out this form and let us know as many details as possible. In addition to this information, please fax us any copies of contracts, documents or receipts relative to the problem. Our fax number is (216) 431-4290. Thank you!

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Emmy-Award Winning Troubleshooter Team
Ted Kortan, Joe Pagonakis, Mel Watson

Troubleshooter Video Tips

NewsChannel5 Troubleshooter Joe Pagonakis shares video tips to help consumers get the most for their money. More Details

Community Crusade

NewsChannel5's Troubleshooter Unit and Cuyahoga County Juvenile Court are teaming up to get juvenile offenders to give back to their neighborhoods. More Details


Find Out About Recycling In Ohio

Consumer Services

Use this Troubleshooter guide to help you learn who to contact when you have a problem. More Details

Frequently Asked Questions

Get the latest updates on problems being tackled by the NewsChannel5 Troubleshooter Unit in Joe Pagonakis' blog. More Details


NewsChannel5's Troubleshooter receives hundreds of letters, calls and e-mails each day. Get some answers to your questions here. More Details