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Troubleshooter

Sunday, November 8, 2009 1:23 am EST

Troubleshooter

Piles of brick, asphalt and rubble are creating an eyesore in a local community, so Troubleshooter Joe Pagonakis goes to the city for answers. More Details


A woman pays nearly $1,000 up front for a dress for her daughter's wedding but the dress never arrived and the Rocky River store refused to give her a refund. More Details


Troubleshooter Joe Pagonakis takes on the case of a landlord who says tenants didn't pay their rent and let trash and dog feces pile up in the home. More Details


A Westlake woman sued a contractor in small claims court and won. Now she can't collect her judgement. Troubleshooter Joe Pagonakis explains how the process works. More Details


A Lorain county woman says a malfunctioning gas pump caused quite a spill and created a hazardous situation. Troubleshooter Joe Pagonakis explains what safety precautions you need to take when filling your tank. More Details


Seven years worth of estimated water bills ends in a windfall thanks to Troubleshooter Joe Pagonakis. More Details


A South Euclid couple paid thousands of dollars over the past few months to save their home but it was sold at the sheriff's sale. Find out what happened. More Details


Auto dealers are using enticing service contracts to get you to seal the deal. But before you sign on the dotted line, Troubleshooter Joe Pagonakis warns make sure you know what the deal "really" includes. More Details


A fire that sent three Cleveland children to the hospital is an important reminder that all homes should have working smoke detectors. Troubleshooter Joe Pagonakis has more on fire safety tips and how you can get a free smoke detector. More Details


A couple returned home to find a newly installed lawn they didn't order and called Troubleshooter Joe Pagonakis for help. More Details

Contact The Troubleshooter

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Emmy-Award Winning Troubleshooter Team
Ted Kortan, Joe Pagonakis, Mel Watson

Troubleshooter Video Tips

NewsChannel5 Troubleshooter Joe Pagonakis shares video tips to help consumers get the most for their money. More Details

Community Crusade

NewsChannel5's Troubleshooter Unit and Cuyahoga County Juvenile Court are teaming up to get juvenile offenders to give back to their neighborhoods. More Details


Find Out About Recycling In Ohio

Consumer Services

Use this Troubleshooter guide to help you learn who to contact when you have a problem. More Details

Frequently Asked Questions

Get the latest updates on problems being tackled by the NewsChannel5 Troubleshooter Unit in Joe Pagonakis' blog. More Details


NewsChannel5's Troubleshooter receives hundreds of letters, calls and e-mails each day. Get some answers to your questions here. More Details