For the first time, Apple is accepting damaged iPhones as a trade-in item.
A woman was killed while using her iPhone last week and now Apple is investigating the incident.
ABC News, citing a report from a Chinese news outlet, says 23-year-old Ma Ailun was electrocuted when she picked up the iPhone 5 to answer a call while the battery was charging.
Apple's Beijing-based spokesperson told ABC News the company was "deeply saddened" and will fully cooperate in the matter.
Is there cause for concern while using your iPhone?
Professional engineer Donald Johnson said many factors could have been involved and you shouldn't be worried, as low-voltage items like phone chargers don't usually pose a risk.
China is Apple's second largest market following the U.S.
More Apple Stories
Hundreds of ads have aired during the Super Bowl over the last half century, but only a select few have stood the test of time.
Alphabet, Google's new parent company, topped Apple as the world's most valuable business in after-hours trading Monday.
Stocks sank Wednesday after the Federal Reserve gave a cautious assessment of the global economy.