NewsChannel5 On Your Side Solutions Center

Hosted by Jonathan Walsh and Joe Pagonakis

CLEVELAND - NewsChannel5 is giving Northeast Ohio consumers direct access to the answers they need through the new 5 On Your Side Solutions Center.

The segment Mondays and Thursdays on Live On Five will feature Consumer Advocate Jonathan Walsh or Troubleshooter Joe Pagonakis.

Walsh and Pagonakis will take consumer questions during the live broadcast starting at about 5:10 p.m., and then bring viewers the answers to their questions at 6:10 on NewsChannel5 at 6 p.m.

Viewers are encouraged to submit their questions, pictures and video through the WEWS Facebook and Twitter pages.

Consumers can also send their questions by email to, or they can call the Solutions Center Hotline at 216-431-3816.

"Viewers will be able to see their questions, pictures and videos on the air in a matter of minutes," said Pagonakis. "They'll be able to get solutions and advice within our NewsChannel5 broadcast. It's just another way we're On Your Side."

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