Photo of 11" sub from Subway posted on social media angers many, but Cleveland subs measure up

CLEVELAND - A photo of this sandwich posted to Subway's Facebook page by an Australian man is sparking a hungry cry from around the world. But the sandwiches we ordered from Cleveland-area restaurants are measuring up.

Aussie Matt Corby posted the picture to the eatery's social media page on Jan. 16, 2013 with the message: subway pls respond.

And he got it.

In the past 24 hours, multiple people have flooded Subway's Facebook page and on Twitter with identical posts, demanding a response to the 11-inch sandwich. It's because of one of Subway's most popular slogans: $5 footlongs.

One of our photojournalists ordered the same sub from three different Subway locations in Cleveland: W. 6th Street and St. Clair Avenue, Euclid Avenue and E. 46th Street and E. 18th Street and Euclid Avenue. All of the sandwiches were 12-inches or a bit longer.

Meanwhile, Subway did respond to Corby's picture:

Thanks for writing. Looking at your photo, this bread is not baked to our standards. We have policies in place to ensure that our fresh baked bread is consistent and has the same great taste no matter which Subway restaurant around the world you visit. We value your feedback and want to thank you again for being a fan.

Many people angered by the photo are demanding the chain give them free sandwiches for the "false advertisement."

Similar responses to all of the cropped and reposted images on Subway's Facebook page, along with questions about the initial picture, were given:

We're aware of the sandwich you've mentioned, and this bread is not baked to our standards. We have policies in place to ensure that our freshly baked bread is consistent and has the same great taste no matter which Subway restaurant around the world you visit. We value your feedback and want to thank you again for being a fan.

Some explanations offered for the size discrepancy include when the bread is cooked, it shrinks. And that toasting the bread versus eating the sandwich cold also makes a difference in size.

These pictures of different sandwiches that didn't measure up were also posted to Subway's Facebook page:


(Ben Wiseman of Quebec posted the above photo on Jan. 17, 2013 to Subway's Facebook page)

(Tristan Lind posted the above picture to Subway's Facebook page on Jan. 17, 2013)


(Sheila Piche posted the above image to Subway's Facebook page, showing a sandwich measuring up.)

 

Ironically, the last image got the same response from Subway as the sandwiches that didn't make the cut.

In the end, most people just say every inch counts and they want what's advertised that they're paying for.

If you'll be eating at a Subway today, send a photo of your measured sandwich to us at 5pix@newsnet5.com. Please include the location of the eatery.

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