Apple is known for top quality products and very few bugs compared to some other software companies. But lately, it’s getting a bit of a black eye due to an iPhone security flaw and now a strange issue of MacBook’s suddenly going dark.
Brandon Lacher is a college student and longtime Apple fan. He can't understand why Apple, well known for high quality products, seems to be dealing with a number of glitches lately.
"It just started having issues, the screen turns black at random and you have to hard reset it to get it to work again,” Lacher said.
He owns a MacBook that is suffering from what is being called the "black screen of death" by the popular "MacRumors" forum.
Without warning, his 2013 MacBook laptop screen simply goes black.
"Just randomly it will lock up. I can push whatever button I want, no feed out of it, caps lock has no feed, no brightness change, no nothing."
Apple did not respond to two requests for comment, as the company is known for being closed lipped about glitches.
But the tech site CNET says this appears to be a fairly common problem with 2013 laptops.
And the site says the latest update to the operating system, OSX Mavericks, appears to fix the black out problem.
But this comes the same time as another embarrassing glitch for Apple, a security flaw in iPhones and iPads that could make them vulnerable to hackers, if you use the technology on Wi-Fi.
Apple has just released an iOS-7 update that fixes that glitch.
But it’s all surprising to Apple fans like Brandon.
"I love Macs, but to see that it has this problem is overwhelmingly surprising to me."
Tech sites say two issues may be at play: Apple is much more mainstream than 10 years ago and hackers now have Apple in their sights.
Bottom line: It’s important to download the latest security updates with any operating system.
By holding off or sticking with the old operating system, you run the risk of security flaws or other problems, which can easily be avoided with an update.