CLEVELAND - When 16-year-old Amanda Berry left her part time job early in the evening of April 21, 2003, she had reason to be excited. It may have been a Monday, but the next day was her 17th birthday.
Her older sister Beth Serrano remembers that night vividly.
"I called her she was leaving out of work, she said 'my ride's here' and she'd call me when she got home," she said.
Three minutes later, Beth tried to call her sister back, but she didn't get an answer. She would never get an answer... her sister was missing.
Seven years to the day of that call, Beth gathered with family and friends outside that Burger King at West 110th and Lorain Avenue in Cleveland to mark the anniversary with hope that their presence this night would prompt someone to finally come forward.
"I feel somebody did see something, maybe they're scared," she said. "They could be anonymous because maybe that one piece they hold can pull it together."
Keeping it together for this family hasn't been easy, almost two years after Amanda's disappearance, her mother Louwanna Miller died.
Here for support this night, as always, was Nancy Ruiz, whose daughter Gina DeJesus disappeared almost a year to the day following Amanda just a few blocks away.
Together these families have led an effort to not only search for the missing teens, but change the way Cleveland Police handle missing persons cases.
It's an action the city is moving on in the wake of the Imperial Avenue murders, when the bodies of 11 women were discovered in the home of Anthony Sowell in the fall of 2009.
A panel recommended the city create a missing persons unit in a 900 page report issued in March. For Nancy Ruiz, it's a first step, but until it's created that's all it is.
When asked if she thinks her daughter's case would be handled any differently today, she said "no, because nothing has changed it's still the same and it had to change."
Gina DeJesus and Amanda Berry, two of the women captured and tortured by Ariel Castro, received honorary diplomas from John Marshall High School Wednesday.
While spending countless hours in a tiny room on Seymour Avenue, Amanda Berry chronicled her days on pages in journals, napkins and even cereal boxes.
Roberts said the interview is about embracing the past while living for now.
Less than a week before the two year anniversary of the escape of Gina DeJesus, Amanda Berry and Michelle Knight, newsnet5.com spoke exclusively with a family member of the Gina DeJesus family.
Robin Roberts' much-anticipated interview on a special edition of 20/20 with Amanda Berry and Gina DeJesus airs on Tuesday, April 28 at 10 p.m. on NewsChannel 5.
For the first time since their escape, Amanda Berry and Gina DeJesus are coming forward to talk about how they survived unimaginable horrors inside their captor Ariel Castro's Cleveland home.
Ariel Castro's ex-girlfriend is speaking out in a new book about the kidnappings and rescue of Cleveland women Amanda Berry, Gina DeJesus and Michelle Knight.
The Lifetime network has released the first glimpse of a movie based on the true story of a Cleveland kidnapping.
ABC News anchor Robin Roberts will exclusively talk to Amanda Berry and Gina DeJesus for their first ever broadcast interview.
The first glimpse of the memoir of two women who were held captive for more than 10 years in a Cleveland home has been released.