Hit the jackpot: 'Queen of Comps' has tips to getting freebies at the casino

CLEVELAND - Are you feeling lucky? From penny slots to roulette to the craps table, gamblers are cashing in on casino comps.

A comp is short for complimentary. It simply means something you don't pay for. 

One sure bet at winning stuff is joining the casino's player rewards club. It's free with a valid identification, like Bonnie Carls did.

"I get free meals. I also get a free buffet everyday, if I want," Carls said.

While you're signing up, don't be shy about sharing your personal information.  Gambling expert Jean Scott, known as the "Queen of Comps", deals out a secret. 

"It's very important you give your name and address to casinos so you can get these mail offers," Scott said.

Mike Tamburelli, General Manager of Presque Isle Downs and Casino in Erie, Pa., said in addition to the typical comps like drinks, meals and hotel rooms, they also offer tickets to Browns and Indians games.

"Each casino has their different ways of attracting customers. We understand we have to be very aggressive with our comp system and players club," he said. 

Another secret to getting comps, try to get yourself paired-up with a casino host. That person will keep an eye on exactly how much you will play.

"That's a big, very important part of loyalty. Customers like to be recognized and we have a pretty big staff out there," Tamburelli said. 

But be careful not bust by playing just for comps.

"If you lost $200 while you're trying to earn a $10 buffet that is going to be the most bitter tasting meal you ever had in your life,"  Scott said.

She also said the slow holiday season, between Thanksgiving and Christmas, is the best time to get a free room.

Print this article Back to Top

Comments

More casino coverage

Get your first look inside the Hard Rock Rocksino at Northfield Park set to open December 18 Get your first look inside the Hard Rock Rocksino at Northfield Park set to open December 18

WEB EXCLUSIVE: Get your first look inside the new Hard Rock Rocksino at Northfield Park.

Hard Rock Rocksino in Northfield Park Gallery Hard Rock Rocksino in Northfield Park Gallery

The new Hard Rock Rocksino in Northfield Park features 2,300 slot machines as well as restaurants and live entertainment that keep with the Hard Rock theme.

New casino, restaurants brighten downtown Las Vegas New casino, restaurants brighten downtown Las Vegas

The newest addition to Las Vegas' resurgent downtown announced itself this week with a marching band, a ribbon cutting and showgirls.

Horseshoe Cleveland regains top spot among Ohio casinos in October, ThistleDown continues to grow Horseshoe Cleveland regains top spot among Ohio casinos in October, ThistleDown continues to grow

October numbers up for ThistleDown and Horseshoe over September.

Section of Horseshoe Casino walkway being assembled on Prospect Avenue Section of Horseshoe Casino walkway being assembled on Prospect Avenue

The new walkway linking the Horseshoe Casino's parking garage to the second floor of the downtown gaming center is beginning to take shape.

Horseshoe Casino Cleveland numbers up slightly in September thanks to house take on table games Horseshoe Casino Cleveland numbers up slightly in September thanks to house take on table games

September revenue numbers released Monday show the Horseshoe Casino Cleveland posting a slight revenue jump over August figures but down 8.4 percent over September 2012.

Cuyahoga County pushes tax on free casino rooms Cuyahoga County pushes tax on free casino rooms

Cuyahoga county is pushing a plan to raise $2 million annually by taxing hotel rooms the Cleveland casino gives away as perks to high rollers.

Are slots really looser at one casino vs. another? A look at the August Ohio casino numbers Are slots really looser at one casino vs. another? A look at the August Ohio casino numbers

Is there really a difference from casino to casino in Ohio when it comes to how much you win?

Horseshoe Casino numbers down for AugustHorseshoe Casino Cleveland numberfalls behind Cincinnati as state Horseshoe Casino numbers down for AugustHorseshoe Casino Cleveland numberfalls behind Cincinnati as state's top casino earner

Revenue numbers released Monday for August show the Horseshoe Casino Cleveland down 4.8 percent from July, and 17.2 percent compared to August 2012.

Horseshoe Casino celebrates football season with outdoor party on Public Square Horseshoe Casino celebrates football season with outdoor party on Public Square

Horseshoe Casino is celebrating the return of football with the Ultimate Cleveland Tailgate party on Public Square.