The folks in charge of fixes at Healthcare.gov released a progress report on the capacity and performance of the health insurance shopping and enrollment system on Sunday.
While they repeatedly stressed that there is still much more work to be done to improve the site and the process, particularly after consumers choose a health plan, they said the system is now able to handle " in the zone of 80 percent" of applications for insurance online.
Fewer than 30 percent could be accommodated when the site launched in October. "It's a difference of night and day,'' said Jeff Zients, the technology guru brought in to oversee the massive fix-it effort.
Here are some of the other metrics provided by the Department of Health and Human Services.
- Number of "bug fixes and software improvements: more than 430
- Registration process "throughput" : up more than four times from October
- Average response time to commands: less than 1 second, down from 8 seconds in late October
- System time outs or failures: More than 6 percent in October; .75 percent Nov. 29
- Percentage of time system is up and running: 95.1 percent Nov. 30, up from 42.9 percent Nov. 2
- Capacity: 50,000 users at any one time; assuming they spend an average of 20 to 30 minutes each on the site, that means the system has the ability to serve about 800,000 people a day.