About 350 homeless Superstorm Sandy evacuees who have been sleeping in New York City-funded hotel rooms for nearly a year may be forced to check out for good.
AKRON, Ohio - FirstEnergy has been using Twitter to keep customers informed on the process of restoring power to more than 250,000 people in northeast Ohio.
"We're responding as best we can given the high volumes we're experiencing," said Tricia Ingraham, a spokesperson for FirstEnergy.
Ingraham said more than 300 tweets were posted leading up to and during the storm.
The utility company responded to many customers who either complimented or complained about repair times.
"We're explaining the actions that we take to help restore an outage. We're providing safety measures and we're answering customers' concerns. We're also telling them how to report an outage. Since Twitter is not tied into our internal systems, you can't actually report an outage through Twitter, but we are providing links to report it through our website," Ingraham said.
FirstEnergy has estimated that some residents may not have power restored for a couple of days, or until this weekend due to the high number of outages.
By 4 p.m. Tuesday afternoon, an estimated 200,000 outages were still reported on the company's website.
Ingraham said people should call 1-888-544-4877 (1-888-LIGHTSS) to report an outage.
A 12-year-old message in a bottle is discovered amid a beach strewn with debris from Superstorm Sandy.
Jon Bon Jovi went home Monday to present a $1 million check from his band to a fund to help New Jersey recover from Superstorm Sandy.
Seven months after Superstorm Sandy, the Red Cross still hasn't spent more than a third of the $303 million it raised to assist victims of the storm, a strategy the organization says will help address needs that weren't immediately apparent in the disaster's wake.
The boardwalks are back, and so are most of the beaches, even if some are a little thinner this year.
This time next week, perhaps the most famous symbol of Superstorm Sandy's devastation at the Jersey shore will be gone.
Northeast Ohio marinas continue clean-up from Superstorm Sandy, which hit more than six months ago.
Safety Service Director Robert Fowler tells NewsChannel5 the Lorain Public Boat Ramp will be closed Monday from 8 a.m.- 5 p.m. to repair dock damages caused by Hurricane Sandy.
Monday night, Bay Village residents are welcome to attend an open meeting at Bay Village City Hall at 7 p.m.
Trees, shrubs and evergreens in high demand six months after Superstorm Sandy slammed into northeast Ohio.