It's become the newest scam on the market that can end up costing you.
Verizon Wireless, the country's largest cellphone company, says it will start charging $30 every time a subscriber wants to upgrade to a new phone.
Other phone companies have introduced similar fees. Competitor AT&T Inc. raised its fee from $18 to $36 this year.
Verizon says it will start charging the fee on April 22, and it will help fund customer support and online educational tools.
Verizon is introducing the fee as cellphone companies are seeing their profits cut by the cost of subsidizing smartphones, especially iPhones. Smartphones generally cost hundreds of dollars more than they sell for in stores. Wireless carriers count on making the money back through service fees over time, but those fees aren't growing as fast as smartphone sales.
More than 300 jobs will be lost in the consolidation of a wireless voice and data business that received a tax credit recommended by Ohio's privatized nonprofit job creation board.
Verizon will own its wireless business outright after agreeing to a $130 billion deal to buy the 45 percent stake of Verizon Wireless owned by British cellphone company Vodafone.
Verizon's new "Share Everything" plan was officially rolled out to users Thursday.
John Matarese reports why Verizon's new pricing plan will cost many customers more.
Some questions and answers about Verizon Wireless' new Share Everything plans, which go into effect June 28.
Verizon Wireless, the nation's largest cellphone company, is dropping nearly all of its phone plans in favor of pricing schemes that encourage consumers to connect their non-phone devices, like tablets and PCs, to Verizon's network.
John Matarese has the results of an intensive study of carrier speeds and network strength.
Verizon Wireless is planning this summer to begin forcing smartphone customers with unlimited data plans to switch to tiered plans when they upgrade.
John Matarese looks into the unexpected Verizon bill many people are finding in their inboxes.