Sheffield Lake woman shoots home video of her GM recall issue

2009 Pontiac G6 has faulty brake lights

SHEFFIELD LAKE, Ohio - Helen Contreras of Sheffield Lake is so concerned about the recall issues effecting her 2009 Pontiac G6 she shot home video of the problem and sent it into NewsChannel5.

Her vehicle is one of some 30 million GM vehicles that are part of 66 separate recalls since the beginning of 2014.

Contreras told 5 On Your Side she was stunned to learn the brake lights on her G6 were actually working backwards.

"As I was driving to the bank the other day, I was flagged by a very kind woman who informed me that while I was driving my brake lights were staying on, and when I would actually push the brake to slow down, the brake lights would go off," explained Contreras.

"Being a realtor, I drive an amazing amount on any given day. I have to have clients following me, and now my car is out of service until they decide to start producing these parts and get them to a dealership," she added.

Contreras immediately contacted her GM dealer, but was told the recall repair parts were still not available.

Contreras then contacted GM corporate headquarters to ask for a loaner vehicle, because she believes her car is unsafe to drive, but she explained GM representative was little help.

"She said they are not authorizing a tow, they're not authorizing a rental car because the car is still able to be driven,' said Contreras. "So it's able to be driven without brake lights, and that's safe? I asked the woman if she wanted me to put her children in the car."

NewsChannel5 contacted GM corporate office to get the latest information on the recall that is effecting 2005 to 2010 Pontiac G6 models.

In response to our story GM Media Relations spokesman Alan Adler issued the following statement:

GM Is not providing loaner vehicles for the brake light issue.

GM has 900,000 parts available for dealer order as letters telling customers to schedule appointments started mailing today at a rate of 60,000 letters a day. The parts inventory will continue to build until we have enough parts for all cars to be fixed. We needed to have a robust inventory at the beginning so dealers would have an adequate supply on hand. 

Our goal is to fix recalled cars as soon as we can and we apologize for inconveniencing customers, but their safety is our primary concern.

In May, The National Highway Traffic Safety Administration fined GM 35 Million because of its recall issues.

Contreras says she'll likely stop driving her Pontiac G6 until the repair parts are available.

NewsChannel5 and will follow-up on this developing story.

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