Report: ‘Liking' a company on Facebook means you can't sue it

Don't Waste Your Money

If you click ‘Like’ on your favorite brands or companies on Facebook, you could be signing up for more than you bargained for.

That’s because General Mills, the maker of cereals like Cheerios and Chex, announced Tuesday a new policy that states any customers who “Like” its products on Facebook and other social media sites also give up legal rights.

The New York Times first reported on the policy change, which basically states, if you get social with a company online, you can’t take it to court.

“We’ve updated our privacy policy ,” General Mills wrote in a bar across the top of its home page earlier this week. “Please note we also have new legal terms which require all disputes related to the purchase or use of any General Mills product or service to be resolved through binding arbitration.”

What does that mean exactly? According to Yahoo Finance , if you're a U.S. citizen who likes the company on Facebook, signs up for one of its e-newsletters or interacts with it on various other online platforms like Twitter, you’re out of legal luck.

Yahoo Finance also reports , if you download a General Mills coupon or enter one of its contests, you also have no legal right to sue.

Instead, you face something called “binding arbitration” and “informal negotiation.”

According to Think Progress, that mean: You have to first informally haggle with a company representative to resolve their complaints, after which the case goes to a private arbitrator or small claims court if a deal can’t be reached.

But there is a way to get out of this bind.

Customers who want to sue can get around the new terms by emailing General Mills’ legal team and completely removing any online association with them. That means un-liking every post and the Facebook page, and un-registering from any email lists.


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