Time Warner Cable customers need digital box to watch some channels

Channel lineup changes

CLEVELAND - If you're into March Madness, this is the weekend to watch sports in high definition. Those crystal clear pictures take up a lot of space on the information super highway and services like high def are causing all the other channels to be bounced around.

Time Warner Cable is sending letters to customers alerting them to changes. The letters state the changes will take effect on or after March 9, but 5 On Your Side has learned the changes won't take effect until at least April 5.

The letter says,” At Time Warner Cable, we’re always working to offer enhanced services like Start Over, Look Back, thousands of On Demand choices, more HD channels and even faster Internet speeds. In order to continue to bring you the best the digital world has to offer, we must utilize our advanced fiber network in the most efficient manner. Sometimes that means changing the way we deliver some of your channels.”

Here's what you can expect: Some of your favorite cable channels will change. You’ll get a new channel lineup in the mail a week before the change. You can also see the latest changes by hitting “Guide” if you have this option on your system. You can also check out the guide online at, TWCGuide.com .

Plus, some channels will no longer be viewable without a digital cable box. This includes Shop NBC, Speed, truTV, and Travel Channel.

"If you currently don't have a box in your house, we will provide you with a digital cable box for 12 months at no additional cost,” Time Warner Cable spokesman Travis Reynolds said.

After the 12-month promotional period, the box will cost $7.99 a month.

“If you have a box in the home, you are not losing anything you will still get those channels," Reynolds said. However, you won’t be able to see all your favorite channels if you don’t have a box in every room. In the room without the box, you will lose Shop NBC, Speed, truTV, and Travel Channel unless you buy a box for that room at $7.99 a month.

The other change impacts NewsChannel5 viewers in Mansfield, Medina, Kent and the greater Akron area. You'll now be able to watch Channel 5 on channel 5. This change will be around April 11.

The following are the expected channel changes:
In the City of Cleveland:
QVC moves from position 14 to 15
Telemundo moves from position 71 to 25
MSNBC moves from position 37 to 26
Speed moves from position 32 to 75
Big Ten moves from position 77 to 32
CNBC moves from position 36 to 37
SportsTime Ohio moves from position 76 to 36
Spike moves from position 69 to 43
VH-1 Classic moves from position 45 to 70
TV One moves from position 74 to 45
Turner Classic Movies moves from position 73 to 50
TruTV moves from position 68 to 74
Travel Channel moves from position 70 to 72
Oxygen moves from position 72 to 73
Shop NBC will be dual-illuminated on position 82

In Akron, Doylestown, Kent, Green, Wadsworth and Medina/Wayne areas:
Big Ten Network moves from position 77 to 34
BET Moves from position 35 to 58
Golf Channel moves from position 65 to 35
VH-1 moves from position 36 to 65
SportsTime Ohio moves from position 76 to 36
WE moves from 70 to position 47
Travel Channel moves from position 48 to 72
Lifetime Movie Network moves from position 69 to 48
TruTV moves from position 58 to 74
VH-1 Classic moves from position 68 to 70
Oxygen moves from position 71 to 73
TV Guide moves from position 97 to 96
Science Channel will move from position 72 on Standard Cable to position 132 on Digital Variety;
SoapNet will move from position 74 on Standard Cable to position 213 on Digital Variety
ShopNBC will be dual-illuminated on position 82
Speed will be dual illuminated on position 75

In Akron, Doylestown, Kent and Wadsworth the following changes will occur:
WKYC/NBC CH 3 moves from position 2 to 3
WDLI/TBN CH 17 moves from position 3 to 7
WVPX/IND CH 23 moves from position 4 to 10
WVIZ/PBS CH 25 moves from position 5 to 2
WQHS/UNI CH 61 moves from position 7 to 14
WBNX/CW CH 55 moves from position 8 to 4
WJW/FOX CH 8 moves from position 9 to 8
WEAO/PBS CH 49 moves from position 10 to 12
WEWS/ABC CH 5 moves from position 11 to 5
WRLM/IND CH 67 moves from position 12 to 13
WOIO/CBS CH 19 moves from position 13 to 9
WAOH/IND CH 29 moves from position 14 to 11

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