CLEVELAND - A couple of weeks ago, we told you about the Fisher Price Soothe and Glow Seahorse that had problems with overheating.
A few days after one man saw the report, he noticed a similar problem with a computer mouse that he bought locally.
The man, from northern Ohio, didn't want us to name him, but said it happened to him last week when he bought a Logitech wireless mouse model number M705. He said on day one it worked fine.
But the next day he noticed problems. “The mouse was not responding,” the man recalled. “Then, I noticed the mouse was heating up in my hand and heating up quite a bit," he added.
He said he immediately swapped the batteries for new ones. "(But) shortly after I turned it back on, it started heating back up a lot to the point where there was a whiff of smoke,” he stated.
The man contacted the 5 On Your Side Solutions Center, came into our studios, and showed us what happens when he puts batteries in the mouse. Smoke came out almost instantly. It melted the batteries plus the casing on the inside and the outside of the mouse.
We used a temperature gun and, at one point, it heated up to 226 degrees.
How hot is that? Water boils at 212 degrees.
We called Logitech. The company issued this statement: “We take this reported incident very seriously and cannot comment further until we can speak with the customer and examine the mouse in our lab to determine the root cause. The Logitech Wireless Mouse M705 has been in the market place for over 4.5 years and this is the first time we have heard of such an incident.”
Meanwhile, the man from northern Ohio just wanted to make sure you knew about his problem. "I thought to myself, if I didn't notice that it was getting hot, if I simply left it on my keyboard, what could have happened to my desk?" he wondered aloud.
The M705 is sold at various department stores and office supply stores in our area and around the country.
It's normally priced around $50 but you can find it on sale as well.
The company said it will contact the man we featured in this story.
Do you have a consumer problem or question? Enlist Joe and Jonathan at our Solutions Center to help!
There are three ways to connect:
- Call our free hotline at 216-431-3816 Monday through Friday from 5:10 to 6 p.m.
- E-mail us at email@example.com
- Connect with us on Facebook or Twitter
We want your consumer-related problems so we can get the ball rolling on your issue.
Make sure you send us your pictures showing what the problem is.
And watch NewsChannel5 weekdays at 6 p.m. to see our team tackle your problems.