CLEVELAND - When you go shopping, ever wonder if what you're paying for really is what you're getting?
Like are you really getting a pound of meat, 300 cups in that cup package, or half a pound of pasta salad? We've teamed up with the Cuyahoga County Department of Consumer Affairs to see what it does and how it really counts.
“I think I'm going to grab some chips,” said Asia James, who had her hands full. Her five young children were all with her at Dave's Supermarket in Garfield Heights. "I like to make sure that when I'm spending my money I'm getting everything that I'm spending my money for because every little bit counts," she added.
That's where the Division of Weights and Measures comes in from Cuyahoga County. Inspectors check every scale in the county — all 3,186 of them, including the ones at Dave's Supermarket.
It's something customers told us they don't think about a lot, but those with the county said it’s all around us. "Sometimes (people) forget all the products they buy are weight (based) or count (based and that) also impacts your income," said Director of the Cuyahoga County Department of Consumer Affairs Cynthia Sich.
But even though the weights and counts are not on their mind often, shoppers told us they're glad inspectors are there. "It makes me want to spend my money here. If I know they're doing their job properly then I don't mind spending my money here," explained James.
Let's talk about those counts. Inspectors make sure that if your plastic spoon package says 24, then there better be 24. Or if the plate package says 50, then there are 50 plates in there. It's a system that works for both consumers and businesses.
"I think it's good that our customers know that they provide accuracy and we provide accuracy for them," said Dave’s Supermarket Store Manager Chris Onder.
It's also a system that store managers said educates them and, in turn, customers like James and her family. "Keep doing your job and it is appreciated out here," said James with a smile.
If a scale does not pass, it's red-tagged until it's repaired. If there are counts that don't add up when they inspect packaged goods, the department will contact the business to make sure the problem is fixed.
We'll be following them in the coming weeks to see how they test area businesses. Be looking for that.