HUDSON, Ohio -- You may have heard about the controversial ticket sales for Bruce Springsteen's upcoming North American Tour. Ticketmaster Entertainment had been linking customers to its secondary ticketing site, TicketsNow, but the tickets were being sold for hundreds of dollars above face value.

That prompted thousands of complaints and those complaints sparked an investigation by the attorney general of New Jersey.

Ticketmaster and the state reached a settlement at the end of February that requires Ticketmaster to alter some of its business practices, in particular with its ticket resale operation, TicketsNow.com.

But before news of that settlement, a Hudson teenager logged on to buy tickets and found he was out a lot of cash.

Ethan Millsaps went online to purchase tickets for Fall Out Boy coming to the Time Warner Cable Amphitheater in May. He's purchased about a half dozen concert tickets before and never had a problem.

He said he went to Ticketmaster to search for the date and when he clicked on the link it redirected him to TicketsNow.com. He said it was an official site of Ticketmaster and figured it was trustworthy.

Ethan said at the time, the web page didn't show "ea", meaning "each", next to price meaning each, which it does now. "The only thing it gave me for a price was six tickets for $311 and the tickets were normally $35 so that sounded about right to me," said Millsaps.

In fact the tickets were $311 each plus $50 per ticket in fees. Millsaps said he never got a page to confirm his order, but TicketsNow stated in an e-mail to NewsChannel5, "Once you click the 'buy' button you are taken to an order summary page that clearly details what the charges are, including ticket price subtotal, service charge, and shipping."

When the receipt came up for nearly $1,500 Millsaps and his mom, Sandy, were surprised.

"We were just appalled," said Sandy Millsaps.

She contacted the company immediately, but she was told the tickets were non-refundable, non-exchangable.

She said, "TicketsNow explained they were an after-market ticket company and our prices are slightly higher." But Sandy Millsaps said 800 percent is not slightly higher. The tickets were advertised under $50 each in the newspaper.

When the tickets arrived, they refused delivery and the company said they would put the tickets on consignment. If the tickets were sold, then they would get their money back. Sandy Millsaps disputed the purchase with her credit card company, but she still has yet to get an answer.

Meanwhile, Ethan Millsaps is trying to get a second job in case he does have to pay for the tickets. He said it's ridiculous to pay $311 per ticket when you buy a $150 ticket online that includes a meeting with the band.

The Millsaps did what consumers should do, including paying with a credit card instead of a money order and disputing the purchase when it raised a red flag. They also filed a complaint with the Ohio Attorney General's Office.

Also, when buying online always look for the BBB online seal to make sure you're dealing with a reputable company. Then go the extra mile and click on the logo to make sure it's real.