The private information Linda Mendez submitted to get discount cellphone service appeared on a publicly accessible website. (SHNS photo by Matt Anzur)
A disbelieving Linda Mendez looks at a copy of her application for federally subsidized cellphone service. The document, which she’d submitted to a phone company, lists sensitive personal information and had been available on an unsecure website. (SHNS photo by Matt Anzur)
Linda Mendez depends on the federally subsidized phone service to keep tabs on her family while she's at work. Mendez, of San Antonio, Texas, is shown with daughters Denise, 11, and Mandy, 6. (SHNS photo by Matt Anzur)
Dan Smith of Indianapolis demonstrated how he recorded applicants' private information to verify eligibility. He said his employer, a phone company, didn't insist he delete the information. (SHNS photo by Matt Anzur)
While recruiting people for federally subsidized phone service, Dan Smith of Indianapolis said he collected applicants' sensitive data via written notes and photographs. (SHNS photo by Matt Anzur)
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